A little help.
A clearer next step.
Support for the way you use MoneyPlain.
Your first entries
Set your starting balance in Money settings, then add the money coming in and going out. If you import history, use the balance from before those transactions, rather than today’s balance.
Why is my available amount different from my bank balance?
MoneyPlain starts with the balance calculated from your entries, then subtracts known unpaid bills, earmarked pots and your chosen safety buffer. Unpaid invoices are not counted as cash. MoneyPlain does not connect to your bank or check whether your records are complete.
How do I restore Pro?
Open More → MoneyPlain Pro → Restore purchases, using the Apple Account that made the purchase. Apple manages billing and subscription cancellation.
Can I move my data to a new device?
This version has no cloud sync. The local encrypted store is excluded from device backups. Pro can export transactions as CSV, but that export does not contain all app records, settings or original receipt files. Keep copies you need before uninstalling or replacing your device.
Delete data or leave sample mode
Open More → Privacy & security → Delete all local data (or Clear sample data & start fresh). This removes your local entries, bills, invoices, pots and receipt attachments. Exported files and Apple subscriptions must be managed separately.
What should I include when asking for help?
Your app version, iOS version, device model and a description of what happened are usually enough. Avoid sending passwords, full bank statements or unredacted financial screenshots.